Title: Admin Chat Management
Author: Sabbir Sam
Published: <strong>অক্টোবৰ 22, 2022</strong>
Last modified: জুন 1, 2026

---

প্লাগিনৰ সন্ধান কৰক

![](https://ps.w.org/admin-chat-box/assets/banner-772x250.png?rev=2863375)

![](https://ps.w.org/admin-chat-box/assets/icon-256x256.png?rev=2863376)

# Admin Chat Management

 [Sabbir Sam](https://profiles.wordpress.org/devsabbirahmed/)-ৰ দ্বাৰা

[ডাউনল’ড কৰক](https://downloads.wordpress.org/plugin/admin-chat-box.3.1.2.zip)

 * [বিশদ বিৱৰণ](https://as.wordpress.org/plugins/admin-chat-box/#description)
 * [পৰ্য্যালোচনা](https://as.wordpress.org/plugins/admin-chat-box/#reviews)
 *  [ইনষ্টলেশ্যন](https://as.wordpress.org/plugins/admin-chat-box/#installation)
 * [বিকাশ](https://as.wordpress.org/plugins/admin-chat-box/#developers)

 [সাহায্য](https://wordpress.org/support/plugin/admin-chat-box/)

## বৰ্ণনা

Admin Chat Management is a **Firebase Support & Chat Management** with real-time
communication tool powered by Firebase for secure and scalable interaction. This
plugin enhances your admin dashboard by offering powerful features like **Backend/
Frontend Chat + Support Management**, **User List & Agents Management**, with a 
robust **Support System Settings** interface.

Users can instantly chat with each other or enable support mode to communicate exclusively
with support agents. The modern, mobile-friendly UI delivers real-time messaging
and push notifications, powered by Firebase for secure authentication, data storage,
and seamless updates.

 * **Backend Chat Management** allows admins to monitor and control all conversations
   directly from the dashboard. This includes filtering messages, and assigning 
   agent roles to team members.
 * **User List & Agents Management** enables clear oversight and segmentation of
   users, team agents, and their chat roles or responsibilities. You can now onboard
   support agents and organize client interactions with ease.
 * **Support System Settings** centralizes all options—chat enablement, agent controls,
   Firebase credentials, and design customizations—under one panel for easy management.

Whether you’re building a support system for eCommerce, a team-based collaboration
app, or a community platform—**Firebase Support & Chat Management** offers unmatched
flexibility and Firebase-powered scalability.

### ATTRACTIVE UI AND SUPER EASY TO USE

 1. **Easy access to information** – Access messages and images from the intuitive 
    Firebase-powered chat interface.
 2. **Improved collaboration** – Enable real-time conversations through streamlined**
    Backend Chat Management**.
 3. **Increased productivity** – Quick **User List & Agents Management** allows fast
    task routing and communication.
 4. **Secure authentication** – Firebase ensures only authorized access.
 5. **Data reliability** – Firebase provides persistent storage for messages, images,
    and session logs.
 6. **Enhanced user experience** – Designed for both desktop and mobile users.
 7. **Increased engagement** – Real-time push notifications keep users active.
 8. **Future growth** – Built with Firebase to handle enterprise-level **Support System
    Settings** needs.

### Key Features

### 🔧 Backend Chat Management

 * Full control over chat logs, including moderation tools.
 * Manage open conversations, archives, and resolve queries efficiently.
 * Real-time Firebase updates ensure your **Backend Chat Management** stays up to
   date.
 * Backend Chat Management works even on low-latency networks.
 * Assign agents to conversations directly from Backend Chat Management.

### 👥 User List & Agents Management

 * View, edit, and assign roles to users from the dashboard.
 * Create unlimited support agents with custom roles.
 * Manage the **User List & Agents Management** panel with advanced filters.
 * Track user activity within User List & Agents Management views.
 * Sync data directly from Firebase in real time.

### ⚙️ Support System Settings

 * Central panel for all system-wide configurations.
 * Enable/disable chat, choose layout, and set agent permissions.
 * Customize branding and layout under Support System Settings.
 * Securely store Firebase credentials and keys.
 * **Support System Settings** panel includes fallback error handling.

Each of these core modules—**Backend Chat Management**, **User List & Agents Management**,
and **Support System Settings**—is integrated with Firebase and WordPress for a 
seamless user and admin experience.

👁️ [View Tutorial](https://youtu.be/Btg75dp-TG4) | 👩🏼‍💻 [Get ORG Support](https://wordpress.org/support/plugin/admin-chat-box/)

### How to Use

After activating the plugin:
 Navigate to your **Admin Dashboard > Firebase Support&
Chat Management > Settings** to configure Firebase and enable chat. Customize **
Backend Chat Management**, set up the **User List & Agents Management**, and fine-
tune the **Support System Settings** for optimal performance.

### Privacy & Security

 * All chat data stored locally in your WordPress database – no third-party data
   storage
 * GDPR compliant with built-in data export, anonymization, and retention controls
 * No data sent to any external server except your Firebase account
 * Session security and XSS protection built-in

## স্ক্ৰীনশ্বট

[⌊Advance Chat Box Banner⌉⌊Advance Chat Box Banner⌉[

Advance Chat Box Banner

[⌊chat Logo/Icon⌉⌊chat Logo/Icon⌉[

chat Logo/Icon

[⌊Screenshot-1-4⌉⌊Screenshot-1-4⌉[

Screenshot-1-4

[[

[[

[[

[[

[[

## ইনষ্টলেশ্যন

 1. Upload files to the `/wp-content/plugins/admin-chat-box` directory
 2. Integrate Firebase and activate the plugin through the ‘Plugins’ screen in WordPress

## পৰ্য্যালোচনা

![](https://secure.gravatar.com/avatar/41144c5a9940273b87d589329d330fa8c12e22574a5fa02f1d4431c22dd1ea57?
s=60&d=retro&r=g)

### 󠀁[Good for instant chatting.](https://wordpress.org/support/topic/good-for-instant-chatting/)󠁿

 [michaelbarnettii](https://profiles.wordpress.org/michaelbarnettii/) ফেব্ৰুৱাৰী
10, 2023 1টা প্ৰত্যুত্তৰ

Plugin is good but if can we store data through server instead of local storage 
then it will be much better.

 [ আটাই 1টা পৰ্য্যালোচনা পঢ়ক ](https://wordpress.org/support/plugin/admin-chat-box/reviews/)

## অৱদানকাৰী আৰু বিকাশকাৰীসকল

“Admin Chat Management” হৈছে মুক্ত উৎসৰ ছফ্টৱেৰ। এইসকল লোকে এই প্লাগিনত অৱদান আগবঢ়াইছে।

অৱদানকাৰীসকল

 *   [ Sabbir Sam ](https://profiles.wordpress.org/devsabbirahmed/)

[আপোনাৰ ভাষাত “Admin Chat Management” অনুবাদ কৰক।](https://translate.wordpress.org/projects/wp-plugins/admin-chat-box)

### বিকাশৰ প্ৰতি আগ্ৰহী?

[ক’ড ব্ৰাউজ কৰক](https://plugins.trac.wordpress.org/browser/admin-chat-box/), [SVN ৰিপজিটৰী](https://plugins.svn.wordpress.org/admin-chat-box/)
চাওক নাইবা [RSS](https://plugins.trac.wordpress.org/log/admin-chat-box/?limit=100&mode=stop_on_copy&format=rss)-
দ্বাৰা [বিকাশৰ পঞ্জী](https://plugins.trac.wordpress.org/log/admin-chat-box/) ছাবস্ক্ৰাইব
কৰক।

## সলনি-পঞ্জী

#### 3.1.2 – 01 June 2026

 * Security and maintenance improvements

#### 3.1.1 – 23 May 2026

 * Security and maintenance improvements
 * Hardened AJAX authentication and permission validation
 * Improved nonce verification and request handling
 * Enhanced sanitization and internal validation logic
 * Updated timezone/date handling for WordPress compliance
 * General stability, compatibility, and code quality improvements

#### 3.1.0 – 24 July 2025

 * New: Backend Chat Management Improved
 * New: User List & Agents Management
 * New: Support System Settings

#### 3.0.0 – 14 July 2025

 * New: Completely redesigned the chat system module for improved performance and
   user experience.

#### 2.0.0 – 01 FEB 2023

 * New: Added Firebase Integration
 * Improvement: New Admin UI

#### 1.0.0

 * Inital commit of plugin

## মেটা

 *  **3.1.2** সংস্কৰণ
 *  **3 মাহ আগত** শেষবাৰ আপডে’ট হৈছিল
 *  সক্ৰিয় ইনষ্টলেশ্যন **10টাতকৈ কম**
 *  WordPress-ৰ সংস্কৰণ ** 6.7 বা তাতকৈ ওপৰৰ **
 *  ইমানলৈকে পৰীক্ষা কৰা হৈছে **7.0.4**
 *  PHP-ৰ সংস্কৰণ ** 7.4 বা তাতকৈ ওপৰৰ **
 *  ভাষা
 * [English (US)](https://wordpress.org/plugins/admin-chat-box/)
 * [chat](https://as.wordpress.org/plugins/tags/chat/)[firebase](https://as.wordpress.org/plugins/tags/firebase/)
   [form](https://as.wordpress.org/plugins/tags/form/)
 *  টেগবোৰ
 *  [উচ্চখাপৰ ভিউ](https://as.wordpress.org/plugins/admin-chat-box/advanced/)

## ৰে’টিংবোৰ

 5টাৰ ভিতৰত 5টা তৰা।

 *  [  1 5-star review     ](https://wordpress.org/support/plugin/admin-chat-box/reviews/?filter=5)
 *  [  0 4-star reviews     ](https://wordpress.org/support/plugin/admin-chat-box/reviews/?filter=4)
 *  [  0 3-star reviews     ](https://wordpress.org/support/plugin/admin-chat-box/reviews/?filter=3)
 *  [  0 2-star reviews     ](https://wordpress.org/support/plugin/admin-chat-box/reviews/?filter=2)
 *  [  0 1-star reviews     ](https://wordpress.org/support/plugin/admin-chat-box/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/admin-chat-box/reviews/#new-post)

[সকলো পৰ্য্যালোচনা চাওক](https://wordpress.org/support/plugin/admin-chat-box/reviews/)

## অৱদানকাৰীসকল

 *   [ Sabbir Sam ](https://profiles.wordpress.org/devsabbirahmed/)

## সাহায্য

কিবা ক’বলগীয়া আছে? সহায় লাগে?

 [সাহায্যৰ ফ’ৰাম চাওক](https://wordpress.org/support/plugin/admin-chat-box/)